26 Aug 2008

Reynolds Porter Chamberlain (RPC) fought off tough competition to win the Technology Award at the 28th Annual British Insurance Awards held at The Royal Albert Hall on the 9th July 2008. RPC was recognised for its innovative ReWord extranet, which provides a secure portal of expert advice and information on policy wordings for reinsurance companies. The site is based on a Web content management solution from the RedDot Web Solutions Group at Open Text, a global leader in enterprise content management (ECM).

RPC was up against some of the leading market players to win the award, including Alphatec and Fortis UK/Text2Insure. The Technology award recognises information and communications technology that has enhanced the quality, efficiency and cost-effectiveness of an insurer, intermediary, loss adjuster or service provider.

Julie Berry, IT Director at RPC commented: "Client service is at the heart of everything we do, so it's really important for us to work with suppliers who can get to grips with our strong client service ethos. When we look for suppliers we're not just looking at the technical solution; we're looking at the people we'll be working with. Our working relationship with RedDot was second to none."

RPC decided to implement the solution following the new Financial Services Authority (FSA) directive surrounding the issue of contract certainty for the insurance market. RPC recognised the need to introduce a solution to help its clients improve their business efficiency with a database of wordings used in their contracts. The selection of RedDot's CMS and LiveServer Content Management software helped meet RPC's objectives of providing quick and easy access to a fully categorised listing of clauses and wordings for its external clients.

Daniel Kraft, President of RedDot, the Open Text Web Solutions Group, commented: "It is great to be recognised for all of our hard work. The team has done exceptionally well and this award has really rewarded their efforts and confirmed RedDot as a truly innovative web solutions provider. Reynolds Porter Chamberlain, and Julie Berry especially, have been a great customer to work with - very open minded and creative."

Since the extranet went live in January 2007, it has become an outstanding success for RPC and for the reinsurers using it. Figures show that 20 of the world's largest reinsurers have signed up for the service, more than 200 individual users are benefiting from its services while many more are trialling it

Julie concluded: "RedDot understands its product management inside out, and has delivered on 100% of the promises made during the consultation stage. This award further reflects RedDot's and RPC's commitment to their clients and the exemplary products and services they offer."

Open Text's Web Solutions Group
Open Text's Web Solutions Group, with more than a decade of experience in leading Web Content Management (WCM) software, provides web solutions to create, manage and deliver the content that drives business. The content management and delivery solutions are recognized throughout the industry for their legendary ease of use and feature leading multilingual support; enterprise Web 2.0 capabilities; content integration; and contextualized delivery. From mid-market to enterprise, more than 2,600 clients around the world rely on this expertise to create, manage and deliver personalized Web experiences for their intranets, extranets and Web sites.

For more information on RedDot Web Content Management Solutions from Open Text, go to: http://www.reddot.co.uk

About Open Text
Open Text, an enterprise software company and leader in enterprise content management, helps organizations manage and gain the true value of their business content. Open Text brings two decades of expertise supporting 46,000 customers and millions of users in 114 countries. Working with our customers and partners, we bring together leading Content Experts™ to help organizations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness. For more information, visit www.opentext.com.

About Reynolds Porter Chamberlain LLP
• Leading City law firm
• 59 partners
• Creator of sophisticated IT solutions to enable optimum service delivery to clients
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